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The Process
Building Online & In the Wild
“How you do anything is how you do everything!” - T. Harve Eker
Why Build In The Public:
To be frankly honest I don't want to talk about my work and what I am doing.
It's not that I am or am not a private person - but sharing isn't always caring. Though sometimes it is 😂
I hate the dichotomy of it but because I am highly motivated by my friends - find that this medium of sharing stories online is the easiest way to talk with and to them about the things I do.
Understanding Digital Media Marketing, Data, AI, Automations, Newsletters, Virtual Assistants and Online Products and Services --- along with my side hustle of Mindset Coaching and Hypnotherapy is a lot for them to get their heads around. So this website is for and about them 👊
So, if you join the journey - you will discover
1. My thinking processes
How, why and what I do - what lead to a decision being made the steps I took to implement it and how I am goiing to move forward from there.
2. Systems & Tools
For me, everything is a system and a process - AI, Automations, Virtual Assistants etc are just tools or resources used to grow and develop those systems and processes.
3. What's working and what's not
I don't get everything right and so I have to live and die by the sword of possible failure and that's ok. But I learn a lot along the way - so creating these opportunities to learn and grow are invaluable.
4. Nuggets of Gold
Wisdom comes from trial and error plus inspiration for what could be. So hopefully together, you can share what you are growing (going) through
Right now - I am in the middle of a self transformation....
Instead of builidng a business others need or want - I am trying to put my skills and knowledge to work in my own business. So this blog is the back bone of that.
Here's what will be happing over the next few weeks/months/years:
Online Marketing & In The Wild Sales/Services
Not every business created needs to be a digital business. I am hoping to create an "in the wild" (real world) business service - long term goal build communities that help other communities that need the help.
Here is the steps I'm going to take to get there:
Build a digital business service (see: Wow No Code)
Create an online female sales service
Support my doggo community with products and services they'll love
Design a Hypnotic Experience
Develop a High Performance Service for those who want to push themselves but are feeling stuck
Make mortgage brokering easier some how
Create a tech support service
Make an ops guide that stands out from the crowd
Find other ways to build a community
Enjoy all that life has to offer
It might sound extreme and a lot for one person to do - but I am game and up for the challenge. I've not set a time frame on any of these things because that doesn't work for me. However, I do believe in manifesting and creating a life you want/deserve and by conversing with the universe it just might come into being 😉
Feel free to follow along and comment on Facebook, Instagram or LinkedIn
Hi I'm Katey 👋🏼 and I love all things Automations, AI and Neuro(human)Science.
I used to be a Virtual Assistant (living in Australia) before evolving into a Digital Business and Automations Manager. I was then recruited to manage a team of Virtual Assistants based in the Philippines.
Through this journey, I have seen the mental toll it can take on me as an individual, for the entrepreneurs I've worked with, and the team members (VAs) hired to manage things they aren't quite sure of. Sometimes, the stress of everything leaks on to their clients because the "what's happening next" isn't communicated clearly enough.
As a result, I've built a process to reduce the mental load for everyone and even recruited some robots along the way to help.
If you want to learn a little more about me, click the link below:
About
Get back time to spend with family, friends and other areas of growth!
🤖
Automate
your workflow
Have robots handle the copy & pasting from one platform to another. Get them to duplicate folders, files or proposals to be edited and emails drafted and prepared for sending.
🌊
Streamline
your processes
Design templates, checklist and task notifications so you are not having to 'think' or keep your mental note reminders ringing to check if you've done something. Let the program keep a track of that
👩🏽💻
Hire
a Virtual Assistant
Get a human to run the system for you! From customer care, to service delivery, marketing admin, report editing and tech error troubleshooting. Virtual Assistants will be able to manage the nuances of your business.
Frequently Asked Questions
How automations work...
Automations help businesses increase their productivity by collecting information from one platform and updating another. For example, if someone makes a booking in your scheduling app like Calendly. It can update your CRM deal/contact card in a tool such as Hubspot to let you know this person has booked in.
If you wanted to, you could also create a follow up email reminder to be set to a person should they have not booked say within 2 days of the initial contact.
This process helps reduce you and your team's mental load, by not having to 'think' about updating your CRM and/or sending a follow up. As it's all been automated for you.
For more examples of various automations that can be created check out: https://untask.me/automations
What automations software do we use...
We like to take an automation without coding (no code) or low code approach for any system built to be run by a virtual assistant. As this makes it easy for anybody to manage. What this means is: we use tools like Zapier, Make (formerly Integromat), Pabbly or Insightly to digitally glue the programs together.
There are more advanced and technical software such as Automation Anywhere, Blue Prism and UI Path - however for the average consulting service these tools might be out of budget and unnecessary.
How a virtual assistant works...
A virtual assistant (also known as VA) is a human who can work for you and your business, without having to step foot in your office. They work remotely either in their own home, a call centre type place or a co-working space deepening on your needs and requirements.
What a virtual assistant can do is wide and varied from admin support to social media marketing to data entry and report writing. Some virtual assistant can take phone calls and handle a wide range of tasks from appointment setting to recruitment management to project management.
Ultimately, a virtual assistant works best when given a role and set of tasks that they need to do regularly. Then if time and rhythm should allow it they can also squeeze in other adhoc tasks as requested depending on their capability.
Whether you are hiring in the Philippines, India or Africa or somewhere more close to your home base like Australia, America or New Zealand, each person needs a set of guides and some training to get started.
AI, Automations and Virtual Assistants (VA) what is the difference...
At UnTask.Me when we talk about Virtual Assistants - we talk about humans - people typically located in the Philippines, but they can also be located in Australia, Africa, America or other locations in the world. These humans have a skill set in managing a basic level of business.
If you need strategic support in your business, then we recommend hiring a consultant, Online Business Manager (OBM) or Project Manager.
Automations require human setup, using a Correlation and If-this-than-that approach to ensuring the automated workflow gets executed as it should. The beauty of an automation is that once setup, a series of tasks that typically could be delayed due to human unavailability, can be executed by the program (robot) in under a minute 24/7.
The downside of automations is, like any piece of technology, you or your virtual assistant needs to check for updates and manage errors.
AI on the other hand, acts human like and provides answers if prompted to. AI is able pull from a data base of resources to get answers. For example Chatbots (can also be referred to a virtual assistants - but here at UnTask.Me we will refer to them as chatbots or AI) are able to supply solutions to your enquiry by using the inputted resources to get your answer.
Does AI get it right 100% of the time - no - it's probably closer to 80% accuracy. However, this is where having a human Virtual Assistant can support you, as they can assess and address the enquiry.
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